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Mustang Survival Issues a Safety Recall on their Rescue Stick Models MRD100, MRD101, MRK110, MRK120, MRK130

25 July 2014 Landfall would like to notify our customers of a safety recall of the Mustang Survival’s Rescue Stick and the associated Rescue Kits. They are voluntarily recalling all model numbers MRD100, MRD101, MRK110, MRK120, and MRK130 sold in the United States.

Mustang recently identified a manufacturing inconsistency on some MRD units that prevent the CO2 cylinder in the foam handle from fully seating against the inflator mechanism. This results in a lower than designed buoyancy level when automatically inflated. Landfall records indicate that you may have purchased the above-mentioned product.

This issue can easily be corrected through the installation of a new re-arm kit (IE: replace the foam handle/CO2 cylinder assembly with a new assembly). Please note that re-arm kits (MA7206) are not affected by this recall.

Please see the Instructions below

STEP 1: Check if your CO2 handle is new and OK:
  • If you see a yellow dot on the end of the CO2 handle(see Image 1), your Rescue Stick contains a good CO2 cylinder handle assembly, is not part of this recall, and is OK to use.

  • If no yellow dot is present, proceed to Step 2 below.
STEP 2: Check if your CO2 handle is OK based on manufactured location:
  • Check the small “Made in _____” label on the inside of the Rescue Stick fabric cover (see image 2).
    Note: You only need to open the outer cover enough to visually inspect the label. You do not need to completely unpack the Rescue Stick.

  • If label indicates Made in Canada or Made in USA, your Rescue Stick contains a good CO2 cylinder handle assembly, is OK to use, and is not part of this recall even if it does not have a yellow dot on the handle end.

  • If the label indicates any other country than USA or Canada, AND the handle does not have a yellow dot, proceed to step 3.

STEP 3: Contact Customer Service:

  • If steps 1 & 2 do not confirm that your Rescue Stick is OK to use, immediately discontinue use of your device, and contact Mustang Survival Customer Service at 1-800-526-0532 between the hours of 7:30am-4:30pm PST, or emailing RescueStick@mustangsurvival.com

  • You will be supplied with a new rearm kit, free of charge, containing a new CO2 cylinder handle assembly for each of your affected Rescue Sticks.

  • You will not need to return your product to Mustang Survival.

  • On receipt of your new rearm kit(s), proceed to step 4.
STEP 4: Rearm your Device:  
  • Prior to installing your new rearm kit, manually inflate the Rescue Stick using your current CO2 cylinder handle assembly (by pulling the red “Jerk To Inflate” tab) to ensure that it is emptied  and can’t be used in future.

  • Next, re-arm the Rescue Stick and re-pack it (see owner’s manual for instructions). A video is available at http://mustangsurvival.com/rescue-stick-advisory Mustang Survival appreciates your attention to this important matter. If you have any further questions regarding this advisory, please contact customer service at 1-800-526-0532 between the hours of 7:30am-4:30pm PST, or email your enquiry to RescueStick@mustangsurvival.com
Consumers should NOT return product to Landfall.

If you have questions, please first refer to the Frequently Asked Questions section on the Mustang website at http://mustangsurvival.com/rescue-stick-advisory

Landfall will continue to take orders for Mustang’s Rescue Stick, all new orders will ship as the non-recalled items. Landfall wants to provide our customers with the safest boating experience possible and we sincerely apologizes for the inconvenience of this recall. We are committed to always offering the most current information regarding the products we sell.

Thank you for your patience and understanding.

For return and shipment instructions Contact Mustang Survival’s Customer Service department at 1-800-526-0532 between 7:30am and 4:30pm PST. Monday through Friday for specific shipping instructions.

Click here to download a PDFof this recall message.

Mustang Survival Announces Rescue Stick Recall